- Market
- Direct UCaaS and CCaaS Competitor
- Observed
- Sep 25, 2026
Originating researchdialpad
Why the company appeared in that research
Provides single-platform unified communications and contact center capabilities globally.
8x8, Inc.
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Where AI included 8x8, Inc.
Each result uses the market defined for that search.
#9 of 10Cloud PBX and UCaaS providersEuropeEuropean businesses replacing on-premise phone systems with cloud telephony and unified communicationsView search results · Sep 24, 2026 View this company’s details ↓
#4 of 10Cloud business phone and contact center softwareUnited StatesBusinesses procuring a cloud PBX and contact center platform with integrated AI conversation intelligenceView search results · Sep 24, 2026 View this company’s details ↓
Also named in these searches (15 linked companies)
Distinct linked companies across the searches shown, not verified equivalents or an additional ranking. 2 returned entries without a confirmed company link are shown only in the detailed results.
- RingCentral, Inc. · 2 searches
- 3CX · 1 search
- Cisco Systems, Inc. · 1 search
- Dialpad, Inc. · 1 search
- Enreach · 1 search
- Gamma Communications plc · 1 search
- Genesys Cloud Services, Inc. · 1 search
- GoTo Group, Inc. · 1 search
- Mitel Networks Corporation · 1 search
- Nextiva, Inc. · 1 search
- sipgate GmbH · 1 search
- Talkdesk, Inc. · 1 search
- Vonage Holdings Corp. · 1 search
- Wildix · 1 search
- Zoom Video Communications, Inc. · 1 search
Top 10 searches featuring 8x8, Inc.
These are saved searches in which 8x8, Inc. appeared. A result may originate from another company’s Buyer Guide; it is not necessarily 8x8, Inc.’s own generated Question 11 test. Results may cover different buyer needs, locations, or dates.
Buyer needLocationPositionModelDate
European businesses replacing on-premise phone systems with cloud telephony and unified…Europe#9 of 10GeminiSep 24, 2026 · Company details ↓Businesses procuring a cloud PBX and contact center platform with integrated AI…United States#4 of 10GeminiSep 24, 2026 · Company details ↓
European businesses replacing on-premise phone systems with cloud telephony and unified…#9 of 10 · Gemini · Sep 24, 2026View recommendation details
View complete saved search results · Sep 24, 2026European businesses replacing on-premise phone systems with cloud telephony and unified…
Category: Cloud PBX and UCaaS providers
Position in this AI search#9of 10 companies returned
European businesses replacing on-premise phone systems with cloud telephony and unified communications
- Location
- Europe
- Search date
- Sep 24, 2026
- Model
- Gemini
- Originating research
- Enreach
Global enterprise cloud PBX and contact center provider with extensive European presence, certified PSTN replacement in numerous European countries, and deep Microsoft Teams voice integration.
View all 10 companies in this search
- #1NFON AG
Pan-European cloud PBX specialist offering native GDPR-compliant hosted telephony and UCaaS tailored to replacing on-premise PBX hardware across DACH and Western Europe.
- #2Gamma Communications plc
Leading provider of UCaaS and cloud PBX across the UK and mainland Europe (Germany, Spain, the Netherlands), specializing in enterprise on-premise PBX migration and operator connect voice services.
- #3Enreach
European unified communications group combining leading regional PBX technologies (including Swyx and Voiceworks) to deliver scalable cloud voice, contact center, and mobile convergence.
- #4sipgate GmbH
Pioneering German cloud telephony provider offering modular cloud PBX platforms with strong localized carrier integration and API-driven telephony across Europe.
- #5RingCentral, Inc.
Global enterprise UCaaS leader with comprehensive European regulatory compliance, local carrier peering, and dedicated transition tools for legacy on-premise PBX replacement.
- #63CX
European-founded PBX software provider delivering private-cloud and hosted PBX platforms with direct pathways for migrating traditional hardware PBX environments to modern IP communications.
- #7Wildix
European-headquartered vendor offering browser-based UCaaS and WebRTC cloud PBX solutions designed specifically for partner-led migration of legacy enterprise systems.
- #8Destiny NV
Fast-growing European cloud communications provider offering secure business telephony, fixed-mobile convergence, and UCaaS across Benelux, France, and the Nordics.
- #98x8, Inc.This company
Global enterprise cloud PBX and contact center provider with extensive European presence, certified PSTN replacement in numerous European countries, and deep Microsoft Teams voice integration.
- #10Mitel Networks Corporation
Legacy enterprise telecom provider facilitating phased cloud and hybrid migrations for European organizations moving off legacy on-premise PBX estates to modern UCaaS environments.
Businesses procuring a cloud PBX and contact center platform with integrated AI…#4 of 10 · Gemini · Sep 24, 2026View recommendation details
View complete saved search results · Sep 24, 2026Businesses procuring a cloud PBX and contact center platform with integrated AI…
Category: Cloud business phone and contact center software
Position in this AI search#4of 10 companies returned
Businesses procuring a cloud PBX and contact center platform with integrated AI conversation intelligence
- Location
- United States
- Search date
- Sep 24, 2026
- Model
- Gemini
- Originating research
- dialpad
Delivers an integrated XCaaS platform pairing enterprise cloud phone services with contact center operations, leveraging conversational AI for automated customer interaction context and speech analytics.
View all 10 companies in this search
- #1RingCentral, Inc.
Provides a comprehensive enterprise cloud PBX alongside omnichannel contact center capabilities (RingEX and RingCX), featuring native AI conversation intelligence, automated call summaries, and coaching.
- #2Dialpad, Inc.
Offers an AI-native unified platform delivering cloud business telephony and omnichannel contact center functions powered by built-in real-time speech transcription, live sentiment analysis, and agent coaching.
- #3Zoom Video Communications, Inc.
Combines full cloud PBX capabilities via Zoom Phone with Zoom Contact Center, unified by Zoom AI Companion for real-time interaction summaries, task generation, and conversational analytics.
- #48x8, Inc.This company
Delivers an integrated XCaaS platform pairing enterprise cloud phone services with contact center operations, leveraging conversational AI for automated customer interaction context and speech analytics.
- #5Cisco Systems, Inc.
Pairs Webex Calling enterprise cloud PBX with Webex Contact Center, incorporating Cisco AI Assistant for conversational summaries, agent guidance, and interaction insights across voice and digital channels.
- #6Vonage Holdings Corp.
Combines Vonage Business Communications (cloud PBX) and Vonage Contact Center with built-in conversational AI tools, CRM integrations, and speech analytics for mid-market and enterprise operations.
- #7Nextiva, Inc.
Provides unified business VoIP and contact center software that incorporates AI voice automation, agent assist, conversation intelligence, and automated call transcription.
- #8GoTo Group, Inc.
Offers GoTo Connect with built-in Contact Center capabilities tailored for growing businesses, featuring visual dial plans, AI call summaries, chat analysis, and real-time interaction reporting.
- #9Talkdesk, Inc.
Provides a dedicated cloud contact center platform equipped with Talkdesk Phone integration and deep generative AI conversation intelligence through Talkdesk Autopilot and Copilot.
- #10Genesys Cloud Services, Inc.
Offers an enterprise customer experience platform with built-in cloud voice/PBX services and native conversational AI for automated sentiment analysis, real-time agent assist, and journey orchestration.
Other Buyer Guide research
These records show where this company appeared while the Buyer Guide was researching related companies and markets.
Community notes
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Research notes
Positions reflect the order companies appeared in an AI response for a specific category, buyer need and location. They are not TMC ratings or endorsements. Results may vary between searches, and AI-generated descriptions may contain inaccuracies.
Provider names such as Gemini or Claude identify the AI family. Exact model versions and testing configuration are maintained internally.
A linked company name opens its on-site Buyer’s Guide page. That link does not mean every AI-generated statement has been independently verified.