Results for this buyer need
SMBs and mid-market companies evaluating cloud VoIP and contact center solutions to replace on-premises phone systems
10 companies returned. Positions belong to this saved response, not an overall market ranking.
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- #1RingCentral, Inc.
Market-leading unified communications and contact center platform offering RingEX and RingCX, designed to scale smoothly from small businesses to mid-market enterprises replacing legacy PBX systems.
- #28x8, Inc.
Combines cloud VoIP business phone service and contact center capabilities natively on a single platform, making it a cost-effective and integrated on-premises PBX replacement for mid-market teams.
- #3Dialpad, Inc.
AI-native cloud phone system and contact center solution built for modern distributed workforces, providing automated transcription, call analytics, and straightforward cloud migration.
- #4Nextiva, Inc.
Tailored for US SMBs and growing mid-market businesses seeking an easy-to-deploy cloud phone service bundled with customer experience tools and strong US customer support.
- #5Zoom Video Communications, Inc.
Allows organizations to replace legacy PBX infrastructure by leveraging their existing video conferencing stack with Zoom Phone and Zoom Contact Center.
- #6Vonage Holdings Corp.
Offers Vonage Business Communications (VBC) paired with Vonage Contact Center, providing deep CRM integrations and flexible telephony options for companies leaving legacy telecom hardware.
- #7GoTo Group, Inc.
Provides GoTo Connect, an all-in-one cloud phone system with built-in lightweight contact center features and visual dial plan management that fits SMB IT administrators.
- #8Ooma, Inc.
Delivers an accessible, plug-and-play cloud VoIP solution for small-to-midsize businesses that require basic call management, automated receptionists, and simple hardware migration without IT complexity.
- #9Cisco Systems, Inc.
The enterprise standard for companies migrating from legacy on-premises Cisco Unified Communications Manager (CUCM) hardware to Webex Calling and Webex Contact Center.
- #10Aircall SAS
Cloud-based call center and phone software designed specifically for SMB sales and support teams needing fast deployment and native bidirectional synchronization with popular CRMs.