Skip to category results
TMC InsightPowered byFusionScore.ai
Buyer’s Guide Category · Recorded AI searches

Cloud business phone systems (UCaaS)

1 AI search shown here across specific buyer needs and locations.

About these results: These lists were generated by AI and may contain errors or outdated information. They are recorded search results, not TMC market rankings.

Recorded AI searchGeminiSep 29, 2026Global

Results for this buyer need

Businesses replacing legacy PBX or on-premises phone systems with a cloud-hosted voice, messaging, and meetings platform

10 companies returned. Positions belong to this saved response, not an overall market ranking.

The model’s stated reasons for inclusion

A linked name opens a matching company listing; the link does not verify the model’s product claims.

  1. #1
    RingCentral, Inc.

    Provides enterprise-grade cloud PBX capabilities natively integrated with team messaging and video conferencing, offering deep PSTN connectivity across global territories and pre-built integrations with business software.

  2. #2
    Cisco Systems, Inc.

    Offers an enterprise cloud calling and collaboration system that directly replaces legacy on-premises PBXs and Cisco Unified Communications Manager deployments, supporting hybrid PSTN and flexible migration pathways.

  3. #3
    Zoom Video Communications, Inc.

    Delivers a cloud-hosted voice system that pairs with its market-leading video meeting and chat ecosystem, enabling businesses to decommission traditional PBXs in favor of a single unified client.

  4. #4
    Microsoft Corporation

    Enables organizations invested in the Microsoft 365 productivity suite to eliminate separate legacy PBX systems by provisioning cloud voice calling directly within the Teams collaboration interface.

  5. #5
    8x8, Inc.

    Provides a unified cloud communication platform featuring international calling bundles across dozens of countries, integrated chat and meetings, and tight interoperability with contact center functionality.

  6. #6
    GoTo Group, Inc.

    Supplies an accessible, full-featured cloud phone system bundled with video meeting software and messaging, tailored for organizations modernizing from basic on-premises PBXs with minimal IT overhead.

  7. #7
    Vonage Holdings Corp.

    Delivers scalable cloud telephony alongside video meetings and collaboration tools, supported by an extensive communications API platform for custom workflow integration.

  8. #8
    Dialpad, Inc.

    Combines cloud PBX voice, video meetings, and team messaging with proprietary real-time artificial intelligence for automatic call transcription, sentiment tracking, and administrative efficiency.

  9. #9
    Nextiva, Inc.

    Pairs cloud phone system functionality with customer experience tracking, team chat, and video conferencing to replace disparate on-site PBX hardware with an all-in-one communications hub.

  10. #10
    Ooma, Inc.

    Offers an intuitive cloud PBX migration path for small-to-midmarket organizations, supporting standard business calling features, mobile/desktop applications, and plug-and-play IP phone hardware deployment.

What this evidence shows

Recorded results, not product testing

10 of 10 visible entries on this page link to existing public Buyer’s Guide listings through their saved company mappings. An unlinked name does not change the saved search result or imply a negative judgment about that company.

These searches record who appeared, where, when, and the model’s stated reasons. They do not establish product features, suitability for your venue, or which companies were considered but left out. Check important claims with the provider before making a purchase.

How to read this page

About these results

The model was not given a target company name. These searches are not product endorsements or a complete market directory.

Provider names identify the AI family. Exact model versions and testing configuration are maintained internally. Buyer needs and reasons are preserved as recorded; verify services, locations, and compliance claims directly with providers.

Is your company visible in AI searches? The free FAME package includes an AI visibility analysis, a 12-item editorial calendar, and two published articles.