Key Takeaways: Governance Crises and Legal Probes Are Testing Trust in the European Software Channel Key Takeaways: * Norwegian authorities recently raided Crayon’s offices amid corruption allegations, sending shockwaves through the managed services sector. * The investigation centers on potential irregularities i
Key Takeaways: Enterprises are grappling with a communication shift that happened faster than their governance frameworks could keep up. Employees and clients now default to WhatsApp, iMessage, SMS, Signal, and simi...
Key Takeaways: The biggest compliance problems often emerge in the gaps between formal systems and where employees actually work. Messaging platforms and personal devices sit squarely in that gap, and regulators no ...
Key Takeaways: The Evolution of ITECS and the Maturation of the Managed Services Industry Key Takeaways: * Brian Desmot founded ITECS in 2002, transitioning from a solo operation to a major provider as the industry shifted away from the break-fix model. * The rise of the Managed Services Provider (MSP) model align
Key Takeaways: Camber Partners Backs Ottawa’s Augmentt to Accelerate SaaS Management for MSPs Key Takeaways: * Augmentt has secured a strategic growth investment from San Francisco-based Camber Partners. * The partnership aims to help Managed Service Providers (MSPs) transition from device-centric to SaaS-centric