Key Takeaways: Halo is broadening its professional services automation platform with AI agents, predictive ticket triage and Model Context Protocol connectivity, giving managed service providers more ways to coordinate service delivery from one interface. Tim Barton-Wines, a Halo executive, outlined the offerings
Key Takeaways: Sun Country Airlines is sharply reducing planned passenger capacity at Minneapolis-St. Paul International Airport, offering a real-time test of the flexible operating model at the center of its proposed combination with Allegiant. For September 2026, Sun Country Airlines has scheduled 344 flights an
Key Takeaways: Small-business web projects often begin with visual questions: Which colors feel current? How should the home page look? Those decisions matter, but they come later than many teams think.
Key Takeaways: A sales employee in France may answer a business call through Teams on a laptop, transfer it to a colleague in Germany, and later continue the conversation by SMS from the same business number. Behind...
Key Takeaways: A nurse works an evening shift that extends past midnight, earns an overnight differential, records on-call hours, and picks up time at another facility. That single timecard may cross two calendar da...
Key Takeaways: Digital transformation ranks as a high priority for 82% of executives surveyed by Thomson Reuters . For business services leaders, however, the practical question is not whether to invest. It is which...
Key Takeaways: Inforcer has secured $50 million in Series C financing as it looks to turn Microsoft security and artificial intelligence management into a more scalable business for managed service providers. Insight Partners led the round and acquired a minority stake in the London-based business. Existing invest
Key Takeaways: Ascend Technologies has acquired Chicago-area managed services provider Xamin, expanding its presence in financial services and adding deeper Governance, Risk, and Compliance expertise to its technology portfolio. Announced August 3, 2026, the transaction combines Xamin’s experience serving banks, c
Key Takeaways: Net at Work has acquired Kinzit Technologies, extending an aggressive expansion strategy that combines geographic reach, application expertise and managed IT services for small and mid-size organizations. Southgate, Mich.-based Kinzit Technologies brings managed services and cybersecurity capabiliti
Key Takeaways: A bank can no longer treat regulatory compliance, customer experience, communications infrastructure, and technology architecture as separate workstreams. A payment modernization project may affect fr...