JumpCloud earns Expert Insights recognition as IAM market pressures intensify

Key Takeaways

  • JumpCloud is named a Top Identity and Access Management (IAM) Solution in the Winter 2025 Expert Insights Cybersecurity Awards
  • The award is based on independent research, analyst input, and customer feedback
  • Recognition arrives as organizations expand device diversity and adopt more distributed IT models
  • Expert Insights reports more than 1 million businesses use its evaluations to guide cybersecurity purchasing
  • JumpCloud continues positioning its unified identity, device, and access management platform as an alternative to fragmented tools

The companies that succeed in security today tend to be the ones that simplify what everyone else has overcomplicated. That is the broader dynamic sitting behind JumpCloud’s latest industry recognition. Expert Insights has named the company a Top Identity and Access Management (IAM) Solution in its Winter 2025 Cybersecurity Awards, a program that often shapes buying patterns in SMB and midmarket IT teams.

The awards emphasize three areas that many buyers trust more than vendor pitches: independent research, analyst evaluation, and customer feedback. Expert Insights applies all three when ranking products across categories ranging from email security to zero trust platforms. Its selection process for IAM is particularly watched because IAM touches almost every part of a company’s security posture. When a tool in this category earns validation from a source that claims more than 1 million businesses depend on its analysis, the signal tends to travel quickly.

This award aligns with broader IAM shifts. Over the last year, many security teams have tried to rationalize their authentication, device trust, and access-control stack. A recurring theme in industry discussions is tool sprawl. Several organizations now run a mix of legacy directory services, mobile device management (MDM) tools, conditional access engines, VPNs, and various identity layers inherited from past projects. Each tool works, but the collective system can be slow, brittle, and costly. Vendors that promise consolidation have gained attention, and JumpCloud is often placed in that conversation.

The company positions its platform as a single place to manage user identities, device policies, and resource access across Windows, macOS, Linux, and Android systems. That message resonates with smaller IT teams that are being asked to support hybrid work, compliance requirements, and a rapid uptick in security controls without increasing headcount. Expert Insights’ decision to elevate JumpCloud suggests this consolidation story is landing with both analysts and customers.

Craig MacAlpine, CEO and founder of Expert Insights, emphasized that the awards highlight solutions enterprise tech professionals depend on to protect operations and support IT strategy. This specific phrasing mirrors what many teams have been prioritizing: reliability, integration, and a lower operational burden. Chase Doelling, JumpCloud’s director of product marketing, framed the award as evidence of the platform’s impact on simplifying complex security challenges. While this comment reflects the typical enthusiasm seen in award announcements, it aligns with feedback from many organizations that have either evaluated or adopted JumpCloud to replace older directory systems and fragmented device management tools.

Consolidation only works if the platform can support nuanced access controls, consistent device posture enforcement, and smooth user experience across cloud and on-premise environments. The IAM category has long been dominated by players with deep enterprise footprints, and midmarket-focused entrants must prove they can handle authentication and authorization at scale without sacrificing clarity or performance. Recognition from an evaluator known for balancing analyst input with customer commentary provides a data point that JumpCloud’s approach is maturing.

Expert Insights itself has grown in influence as buying committees have shifted their research behavior. Decision makers often start with third‑party reviews before talking with vendors, and platforms that combine analyst insight with customer ratings carry weight in that early filtering stage. The company’s focus on cybersecurity rather than general IT tools gives its evaluations sharper boundaries. For IT and security leaders who want a shortlist rather than a maze of vendor claims, that level of specialization is useful. Expert Insights describes its methodology and scope on its own site, and because its research is updated frequently, many teams treat it as a living reference.

Industry discussions in 2025 have also pointed to an increased emphasis on secure-by-default configurations and continuous device trust. Identity is at the center of both. Over the past few months, analyst groups including the Gartner research team have repeatedly called out the role of identity as the primary attack vector. Their ongoing IAM market coverage is available on the Gartner homepage, which often contextualizes how vendors’ capabilities compare from an architectural standpoint. Those perspectives matter because they show how vendors are adapting to stronger authentication requirements, expanded multi-OS device fleets, and the tightening expectation that IAM systems must integrate cleanly with endpoint management and network access controls.

JumpCloud’s inclusion among top IAM solutions will likely influence how MSPs and midmarket CIOs evaluate their 2026 roadmaps. Many MSPs already use the platform to support client device fleets without running multiple directory or MDM tools. The company’s strategy has centered on offering unified workflows for onboarding, offboarding, device security, and single sign-on. That unified approach is one of the reasons the company has been discussed alongside vendors pursuing similar consolidation themes, especially as organizations try to control SaaS spend.

The award also comes at a moment when several identity providers are expanding into adjacent areas such as privileged access management, identity threat detection, and continuous authentication. Buyers increasingly expect identity platforms to integrate context from endpoint security tools and network telemetry. While JumpCloud does not position itself as a full-stack security platform, its ability to link identity with device management gives it a clear position in this evolving category. It provides IT teams with a way to enforce device-level policies before granting access, which is now considered a baseline expectation for secure access programs.

For companies reviewing their IAM strategy, the recognition from Expert Insights offers another signal worth watching. Analyst commentary, customer reviews, and independent testing rarely align perfectly, but when they point to the same vendor in the same category, IT teams tend to notice. JumpCloud’s award reflects that convergence, and it reinforces the momentum behind platforms that promise simplicity in a field known for complexity.