Key Takeaways: Fax remains an awkward but enduring part of business communications in healthcare, government, legal services and financial operations. The underlying issue is no longer whether organizations want to ...
Key Takeaways: Itron has launched a cloud-based meter data management platform that uses artificial intelligence to help utilities process information generated by smart meters. The move expands Itron’s role beyond devices and communications infrastructure, placing more emphasis on the software layer where meter r
Key Takeaways: For organizations still operating SonicWall Gen 6 firewalls, October 1 is more than a procurement milestone. It marks the point when several widely deployed appliances lose technical support, firmware updates and upgrades, and supported hardware replacement. The final cutoff covers the TZ350, TZ500,
Key Takeaways: Healthcare organizations are being invited to reassess how they store clinical information as ransomware, expanding data volumes, and nationwide exchange place new demands on infrastructure. A webinar announced on September 21 will focus on storing healthcare data securely, scalably, and cost-effici
Key Takeaways: A managed helpdesk is an outsourced service that records, triages, and resolves user incidents and requests. Newark Metro financial firms should evaluate providers by testing security controls, integr...
Key Takeaways: The promise of generative AI has captivated the customer service industry, offering the tantalizing possibility of instant resolution at zero marginal cost. Yet as enterprises rush to automate frontli...
Key Takeaways: Mexico’s Anti-Corruption and Good Government Ministry has opened an ex officio investigation into a database advertised on Telegram and allegedly linked to Aeromexico. The 1.10 GB file is said to contain more than 15 million customer records, potentially making the case one of the more significant a
Key Takeaways: Tulip has launched Tulip Integration Builder and expanded its native Shopify Connector, giving enterprise retailers two new paths for bringing customer, inventory, order, product and service data into its customer engagement environment. Integration Builder is aimed at a familiar retail technology p
Key Takeaways: England Hockey is investigating a ransomware data breach involving the AiLock Ransomware Group, according to an incident listing dated March 12, 2026. The available information does not establish the scale of the breach, the systems disrupted, or whether information was removed before encryption. Th
Key Takeaways: Hyundai AutoEver has earned Amazon Web Services’ Migration & Modernization Competency, adding a specialized cloud designation three years after beginning its AWS Cloud Management Service Provider business in 2023. The credential recognizes partners that have demonstrated technical expertise and cust