Telchemy Expands Real-Time Videoconferencing Analytics with VQmon 5.5

Telchemy Expands Real-Time Videoconferencing Analytics with VQmon 5.5

Key Takeaways

• Telchemy releases VQmon 5.5 with new real-time analytics for major videoconferencing platforms
• Update adds granular QoE metrics, screen-sharing analysis, and encrypted traffic insight
• Embedded library now supports broader codec coverage and high-throughput environments

Telchemy’s latest update to its embedded analytics library—VQmon 5.5—lands at a moment when high-volume videoconferencing has effectively become the backbone for distributed workforces. The release focuses on enhancing real-time visibility into video sessions, with the company positioning it as a tool for enterprises and service providers to keep collaboration traffic predictable. That is something plenty of IT teams still struggle with, even years after remote work became the norm.

VQmon has been around for more than two decades, and the library’s core purpose hasn't shifted: deliver real-time quality of experience (QoE) scores, performance metrics, and diagnostic insights for voice, audio, and video. What has changed is where those measurements are actually needed. Today, the analytics must operate everywhere—clients, mobile devices, SD-WAN nodes, routers, network probes, and session border controllers—because communication traffic rarely stays neatly in one place. Telchemy notes the software is built for high-throughput environments and can process 2–4 million packets per second per core, which hints at why it is widely deployed in large infrastructure stacks.

The company says VQmon 5.5 strengthens support for major collaboration platforms including Zoom, Microsoft Teams, and WebRTC. That isn't a minor detail; those environments each handle media streams, FEC behavior, and codec negotiation somewhat differently. When analytics functionality breaks somewhere in the chain, diagnosing quality swings can take longer than anyone wants to admit.

One of the headline additions is more comprehensive QoE reporting across both audio and video streams. Rather than presenting a single opaque score, the library now provides per-stream detail and session-wide health metrics. It sounds small, but for multi-party calls where one participant’s poor connection drags down the experience, this type of segmentation lets operators spot the real point of failure faster. It also helps avoid the familiar blame game—“It must be the network”—that often complicates support escalations.

Another notable capability is dedicated screen-sharing analysis. Screen sharing typically uses different encoding behavior and reacts to congestion in ways that don’t always match video feeds. Anyone who has tried to present a slide deck over a fluctuating VPN connection knows how quickly shared content can become unreadable. By detecting and evaluating screen-sharing sessions separately, VQmon 5.5 gives ops teams a clearer path to diagnosing whether issues stem from the network, the platform, or the device pushing the content. It is a niche problem, but an important one.

The participant monitoring feature is more operational in nature. VQmon now logs when participants join and leave calls, which can help correlate quality issues with specific users or devices. That might sound mundane, but it acts as a key diagnostic hook for support centers managing large call volumes. If one remote agent consistently experiences quality drops, this kind of logging helps narrow down patterns quickly—is it their home Wi‑Fi, a particular device, or something in the session topology?

Real-time tracking of video resolution and frame rate rounds out the new quality features. Instead of inferring performance from MOS or R‑factor trends alone, operators can see how the video service adapts under congestion. For videoconferencing teams trying to balance bandwidth management and user experience, it is useful to know whether a platform is stepping down resolution too aggressively or failing to ramp back up. And yet, as any network engineer will tell you, the challenge isn’t just in collecting this data—it is doing so in encrypted environments.

That is why the encrypted traffic analysis capability stands out. VQmon can extract actionable QoE and performance insights without decrypting the underlying traffic. Telchemy emphasizes this regularly, largely because organizations remain sensitive about privacy and compliance implications. The ability to analyze encrypted media flows without breaking security models is a significant operational benefit, especially for providers scaling across regulated industries.

Codec support also expands in this release, covering H.264 SVC, H.265 HEVC, AV1, and H.266 VVC. Codec diversity has grown quickly as vendors pursue efficiency gains, creating a subtle operational burden. Teams need consistent quality analytics regardless of which encoding a session negotiates. It is the sort of detail that only becomes visible when it is missing.

Though the update focuses on videoconferencing, Telchemy points out that VQmon still supports detailed analytics for major streaming protocols like Adobe HDS, Apple HLS, DASH, Microsoft Smooth Streaming, and both Google and IETF QUIC. Combined with real-time views of IPv4/IPv6, ICMP, DNS, TCP, UDP, and application-specific traffic volumes, the software provides what feels like a consolidated understanding of application and network behavior. The breadth is wide, almost to the point where you wonder how often customers utilize the full range. Still, for vendors embedding the library into SD-WAN gear or network probes, that range is likely the main attraction.

Telchemy highlights that since its launch in 2001, VQmon has evolved alongside voice, video, audio, and data standards. With more than 600 million agents embedded in IP phones, VoIP chipsets, SD-WAN devices, test tools, gateways, routers, and session border controllers, it is described as the most widely deployed real-time multimedia analytics technology. That is a massive footprint, and it explains why updates like 5.5 draw attention from OEM partners as much as from enterprise buyers.

The company also reminds readers of its broader product families—Embiot, DVQattest, SQprobe, and SQmediator—positioning itself as an analytics provider for both real-time communications and emerging IoT use cases. It is a quick aside in the announcement, but it signals how Telchemy sees its role expanding over time.

For the teams on the ground, VQmon 5.5 gives enterprises, service providers, and equipment vendors more granular data to maintain consistent collaboration performance. While the feature list is extensive, the real appeal is simpler: clearer, real-time insight into what users actually experience during live communication sessions. For teams managing global collaboration environments, that clarity is valuable currency.