Key Takeaways: Hospitality teams should evaluate AI analytics against a connected guest workflow, for example, an early-check-in call that also mentions an air-conditioning problem and food allergy, then test whethe...
Key Takeaways: Consider a mid-market health system coordinating an emergency department, an emergency medical services (EMS) dispatch desk, remote clinicians, and a patient contact center. A single incident may gene...
Key Takeaways: Retail telephony rarely operates as one consistent estate. Head-office employees may already work in Microsoft Teams, while stores rely on ageing PBXs, analogue devices, contact-centre systems, alarm ...
Key Takeaways: Healthcare buyers should compare voicemail-to-email options by tracing every PHI copy and confirming BAA scope. An after-hours patient call about a prescription, referral, test result, or appointment ...
Key Takeaways: A service provider receives notice that copper service will be withdrawn from several customer locations. The affected lines are not limited to desk phones. They support elevator call boxes, fire alar...
Key Takeaways: Gimlet Labs has secured $300 million in its latest funding round, giving the Andreessen-backed AI infrastructure business substantial capital to develop technology that distributes AI tasks across different chips. Value Add VC reported that the financing valued Gimlet Labs at $3 billion, reflecting
Key Takeaways: Attackers now weaponize newly disclosed vulnerabilities in under 48 hours, according to Gartner. Most enterprises still operate patch cycles measured in weeks or months. That gap is widening, and conv...
Key Takeaways: Amazon is positioning proprietary AI agents as a potential growth engine for its cloud platform, giving Amazon Web Services a path to expand faster than the wider cloud computing market. The opportunity is not limited to selling access to artificial intelligence models. Agents can trigger demand acr
Key Takeaways: Morphisec is calling for a prevention-first approach to software supply chain attacks as self-propagating package worms increase the pressure on developer workstations and CI/CD environments. The company’s argument centers on a weakness in conventional software trust controls. Signing and provenance
Key Takeaways: Cybernews researchers have uncovered an exposed server associated with an affiliate of the Gentlemen ransomware group, offering a rare look inside an operation in which artificial intelligence appears to handle much of the attack workflow. The server contained approximately 3.1 terabytes of stolen d