Key Takeaways: Evergreen adds Office Solutions IT to ANZ portfolio as demand for managed services accelerates Key Takeaways: • Evergreen has acquired Office Solutions IT, expanding its presence across the ANZ managed services market • Rapid growth in cloud adoption and security needs among mid-market firms continu
Key Takeaways: A branch desktop freezing during a busy period sounds mundane, but in financial services it can halt customer transactions and escalate compliance exposure. Support leaders feel this pressure during h...
Key Takeaways: Many organizations moved their collaboration workflows to Microsoft Teams after seeing user adoption surge past 300 million monthly active users in 2023. Telephony, once a siloed domain tied to legacy...
Key Takeaways: Anthropic Secures Massive Series H Funding to Accelerate Enterprise AI Adoption Key Takeaways: • Anthropic raised 65 billion dollars at a 965 billion dollar valuation, one of the largest private AI financings to date • The company plans to expand compute, deepen safety research, and scale its partne
Key Takeaways: Enterprise teams in healthcare and retail are pressing for tighter integrations across accounting, payroll, and IT services to accelerate decision cycles. The momentum differs by industry. Healthcare ...
Key Takeaways: Healthcare IT teams are managing a fundamental shift in access requirements. Remote care has become normal rather than exceptional, and support now reaches well beyond hospital walls. Clinics, home he...
Key Takeaways: Rising expectations for service responsiveness and accuracy are reshaping helpdesk strategy across industries. With 86% of service teams affirming that modern, omnichannel support is essential for use...
Key Takeaways: Professional services firms face compounding pressures from talent constraints, hybrid work models, and a growing security burden. IT directors in these organizations frequently report that their team...
Key Takeaways: A regional accounting and advisory firm in central Alabama started noticing something subtle but frustrating. Simple workstation issues that once required only a quick desk visit were now consuming ha...
Key Takeaways: The shift to hybrid work has pushed many IT leaders to reassess the relationship between their long-standing PBX systems and the collaboration tools their employees actually use day to day. According ...