Key Takeaways: Microsoft 365 projects used to be framed as email migrations with a Teams rollout attached. That view is dated. The environment now touches identity, document governance, collaboration, endpoint contr...
Key Takeaways: Exclaimer has launched MSP Connect, a partner programme aimed at making centralised email signature management easier to provision, operate and bill across multiple customer environments. The programme combines consumption-based pricing with a redesigned self-service portal, Professional Services Au
Key Takeaways: A retail branch loses power overnight. Its IP phones go dark, the alarm panel cannot reach its monitoring center and the elevator emergency phone no longer has a dial tone. The new communications serv...
Key Takeaways: A collision claim can begin with a mobile phone, a damaged vehicle, and medical records spread among several providers. Before representation is established, the prospective client may have submitted ...
Key Takeaways: Healthcare organizations face an awkward mix of exposures. A single health system may encounter professional malpractice allegations, premises injuries, ambulance collisions, employee vehicle accident...
Key Takeaways: Redsquid’s acquisition of ARK ICT marks another step in the company’s shift from traditional technology resale towards a broader managed services model. The transaction brings a UK-based managed IT provider into the group and gives Redsquid additional capabilities as customers look to consolidate IT
Key Takeaways: The MSP Index Roadshow is extending its industry program into New Zealand, with an inaugural Auckland event scheduled for 21 October at Sofitel Auckland Viaduct Harbour. Designed for managed service providers and technology industry leaders, the afternoon program will combine market analysis, firesi
Key Takeaways: Island Computing has launched its fully managed sovereign cloud in India, pairing the August 15 general availability milestone with a channel programme designed to involve partners throughout the customer lifecycle. Founder and CEO Vishal Sirohi said 20 customers have committed to the pilot programm
Key Takeaways: A parent opens a district website on an older phone to find a school-closing notice. A student uses a shared Chromebook to submit an assignment. At the same time, a staff member updates an event throu...
Key Takeaways: A copper retirement notice arrives with a 90-day response window. The telecommunications team knows which offices still have PRI circuits, but nobody can immediately confirm how many elevator phones, ...